Tenants

Where do I Pay Rent?

The rent shall be paid electronically by signing into their account or paid to Full House Property Management - PO Box 8644 Porterville CA 93258. If payment is made by mail, Resident bears the risk of loss or delay of any payment made by mail and Landlord must receive mailed rent payments on or before due date, except as otherwise provided by law. Rents WILL NOT be accepted in person in the office. Acceptable methods of payments are electronic payment (EFT/Credit Card), personal check, cashier's check, or money order

Can I pay rent in cash?

No, for your protection and ours, rent is only accepted by check or money order.

Why did I receive a 3-Day Notice to Vacate?

If you received a 3-Day Notice it is because you have defaulted on all or part of your rent or violated

Do you have an emergency repair line?

No. Items of concern should prompt submission of the request for repair.

Maintenance Request

If you have a maintenance issue, you must submit a written request. You can do this online through your tenants' portal in our website www.fullhousemgt.com or pick up a form at our office. Please DO NOT use this for general communications, standard questions or follow-up emails can be sent to fullhousemgt.rentals@gmail.com

What if I lose my keys or I am locked out of the property?

If it is during normal business hours you can come into the office and borrow an extra set of keys to your unit at no cost. If it is after hours you can call a locksmith.

How long can guests stay?

Guests can stay for 3 days. Longer visits must be approved by Full House Property Management.

Can I get a roommate later on?

You may be able to have a roommate, but they first have to fill out an application and be approved as a tenant. The application fee applies to all applications. Once they are approved there will be an additional $35.00 administrative fee to prepare a new lease and all the pertinent paperwork.

What happens if my roommate moves out before the lease is up?

Your roommate needs to provide a written notice that they are moving out. Tenants are jointly and singularly liable to ensure that the rent is paid. You must have written permission from Full House Property Management Company to substitute a roommate or eliminate a roommate all together. The remaining tenant must qualify financially in order to remain in the unit alone. There will be a $35.00 administrative fee to change the lease to either add a new roommate or to remove a roommate from the lease.

What happens to the disposition of a roommate's security deposit after move-out?

Security deposits are collected as “security” for the property. Reimbursements to departing roommates are handled by the remaining tenants. No portion of the security deposit will be refunded individually.

Can I get a pet after I move in?

This depends on the property that you live at, and whether or not the owner allows pets. You must first get written permission from Full House Property Management to get a pet, renters’ insurance with no pet exclusions will be required and you may also be required to place an additional deposit and supply a description and photograph of the pet.

Depending on what the property owner has instructed for their property, because each property and each property owner are different. Because of the insurance constraints there are certain breeds of dogs that may not be allowed. Our pet policies are strictly enforced for the safety of the neighborhood and the property owner. In most cases no more than 2 pets are permitted in each property.

Not disclosing a current or future pet at the time of the lease can cause expensive and severe consequences. If a non-disclosed pet is discovered (and typically it always is) it can be grounds for eviction and may cause the forfeiture of your entire security deposit. It is critical that all pets obtain prior approval.

Service animals will require certification please stop by office to sign release for us to obtain their certification.

Do I have to give a written notice to vacate even if I am at the end of my lease?

Yes. California law and your lease stipulates that you must give a written 30-Day Notice to Vacate to the office. You received a blank form when you moved in. You can print one from our website or you can write a letter stating that you are moving, make sure to date your letter.

When do I get my security deposit back?

We aim to return your deposit as soon as possible but never longer than the legally required 21 days from the day you turn in your keys. Deposit refunds (less any charges incurred to repair or clean the unit) are mailed to the address provided on your 30-day notice or last known address.

• 30-day Notice
• Tenant Rights
• Tenant Handbook

Local Utilities

• City of Porterville - water/trash/sewer - (In person @ City Hall-291 N. Main St)
• So Calif Edison: 800-655-4555
• So Calif Gas: 800-427-2200
• ATT: 800-310-2355
• Western Waste (County Trash Services): 800-531-5203